AI Education That Scales With Your Team
Unlock your team’s full potential with tailored, practical AI training and hands-on advisory.
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AI Services Overview
Tailored AI Education
We design custom learning experiences built around your team’s roles, routines, and goals. Whether it’s functional e-learning modules, workflow playbooks, live webinars, or short-form video resources, we deliver AI education that’s clear, relevant, and ready to use—no fluff, just what your team needs to build confidence and momentum.
Expert Advisory Services
Our advisory services deliver practical, hands-on support through weekly office hours, real-time chat and email assistance, and team-focused experimentation sprints. Whether you need a short-term embedded consultant or day-to-day execution support, we help drive adoption, innovation, and lasting competency with AI solutions.
Resources
Stay updated on the latest AI trends and insights with our informative newsletter. Plus, explore our growing library of valuable resources to help power your customer service transformation.

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Popular Resources
Recent Articles

Mellonhead

Break It Down

Have you ever asked an AI to tackle a complex task only to receive a mediocre response? Me too. While LLMs like ChatGPT can do a lot, they stumble over complex tasks. The solution, prompt chaining, is similar to how we, as humans, handle complex tasks. As a technique, prompt

Mellonhead

A Data-First Blueprint to a Helpful AI Assistant

When Dawn Armstrong at HumanGood first shared her team's struggles with their internal AI assistant, it wasn't the code or the AI itself that was the problem. The culprit? Data—not a lack of good data—but an overabundance of irrelevant or outdated data. This revelation sparked a crucial decision

Mellonhead

Strategies for Implementing AI in Customer Service

One of my favorite exercises as a Customer Service leader has been uncover the drivers of support friction and support volume and then come up with a strategy to address the primary drivers. Generative AI has created new opportunities to automate support as well as make it easier. I recently

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Why Choose Us
Expert Guidance, Customized Curriculum, Tailored Services
1
We combine expert guidance with instructional design to create curriculum and resources that meet your teams where they are.
We combine expert guidance with instructional design to create curriculum and resources that meet your teams where they are.
2
Our customized AI education is built around your workflows, your people, and your goals—never off-the-shelf.
Our customized AI education is built around your workflows, your people, and your goals—never off-the-shelf.
3
With tailored advisory services to drive adoption and cultural change in your organization, we help you turn AI into a practical, lasting advantage.
With tailored advisory services to drive adoption and cultural change in your organization, we help you turn AI into a practical, lasting advantage.
Trusted by
"Mariena's expertise in AI industry standards proved invaluable to our team. Her comprehensive approach, from providing an overview to detailing specific use cases, accelerated our learning process significantly. " Alana, VP of Product Management, Miso Robotics
About Us
Our mission is to provide practical, people-focused AI education and proven, technically-fluent advisory that builds confidence, equips internal champions, and elevates teams.

Mellonhead evolved from over 20 years of working in the trenches—building systems, training teams, and navigating real-world tech rollouts. We’ve seen firsthand that it’s not flashy AI tools that transform a business—it’s the people who know how to use them.

That’s why we created a company focused on exactly that: helping organizations invest not just in AI, but in their people’s ability to use it wisely. We don’t just drop in a solution and walk away. We work alongside you to make sure your team can apply these tools with clarity, confidence, and impact.

Whether through hands-on training, tailored advisory, or champion development, our goal is to turn internal curiosity into a mindset shift—so your team doesn’t just keep up with change, they lead it.
Get in touch. Stay in touch.
Contact
Email us at hello@mellonhead.co
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