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AI Services that scale Customer Experience
We can help you unlock the full potential of AI to transform your customer experience, drive business growth and level-up your employees. We are full-service consultancy - working with you to define an AI strategy, implement AI solutions, and provide training for your employees.
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AI Strategy
Option 1: Develop an AI strategy
For leaders who need expert guidance to identify the most impactful AI opportunities in their business.
  • In-depth analysis of your:
  • Business objectives
  • Existing tech stack
  • Available resources
  • Outcome: Custom roadmap including:
  • Recommended AI solutions
  • Necessary infrastructure changes
  • Training requirements
Option 2: Focused AI Guidance
For leaders who seek direction on tools and implementation strategies for specific use cases.
  • Comprehensive review of proven AI tools used by industry peers
  • Tailored recommendations for:
  • Customer Service functions
  • ITSM
  • Operations
  • Outcome: Streamlined decision-making process and implementation strategy for your chosen use cases
Development

1

Custom Development
Perfect for businesses requiring unique AI tools that integrate closely with their internal systems.
  • AI assistants
  • Enterprise knowledge Management
  • Data classification

2

Workflow Automation
Ideal for organizations aiming to off-load well-defined repetitive tasks.
  • Monitoring and error handling
  • Data enrichment
  • Systems integrations

3

Prompt Engineering
Tailored for businesses looking to get more from their existing AI tools
  • Data extraction and transformation
  • Audience-specific writing styles
  • Scoring and self-improvement
AI Education
This isn't search or a rules-engine. To get the full value out of your AI solutions your team needs training and a shift in mindset.
Hands-on Workshops
We facilitate small team and large corporate trainings, ensuring team members have the knowledge and skills to effectively utilize the AI solutions and maximize their impact.
Curriculum
We offer both targeted single courses and a more comprehensive 4-part series to teach the Basics of Generative to your non-technical team members.
Collaboration
Curriculum is designed together based on the needs of your business and can be delivered as live or recorded webinars or hands-on workshops.