Resources and Guidebooks Hub

Resources
Cut through the noise with these guides and articles focused on AI implementation and adoption
Featured Guides
Evaluating AI Applications
A comprehensive resource to guide customer service leaders as they incorporate AI into their departments.
Brainstorming with Generative AI
Nine tips to make AI your favorite thought partner.
Making The Case
A framework for persuasive business cases
Newsletter
Mellonhead Newsletter
Mellonhead Newsletter
Every other week, I share perspectives on how the latest AI research can influence AI product development as well as resources and guidance to increase the impact of AI in your CX team